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ResearchMoz include new market research report”India 2014 Wealth Book: Industry Analysis, Size, Share, Growth, Trends And Forecast” to its huge collection of research reports.

Browse PDF – India 2014 Wealth Book

This report reviews the performance and asset allocations of HNWIs and Ultra HNWIs in India. It also includes an evaluation of the local wealth management market.

Scope

Independent market sizing of India HNWIs across five wealth bands
HNWI volume, wealth and allocation trends from 2009 to 2013
HNWI volume, wealth and allocation forecasts to 2018
HNWI and UHNWI asset allocations across 13 asset classes
Geographical breakdown of all foreign assets
Alternative breakdown of liquid vs. investable assets
Number of UHNWIs in major cities
Number of wealth managers in each city
City wise ratings of wealth management saturation and potential
Details of the development, challenges and opportunities of the wealth management and private banking sector in India
Size of the Indian wealth management industry
Largest private banks by AuM
Detailed wealth management and family office information
Insights into the drivers of HNWI wealth

View Full Report With Complete TOC at http://www.researchmoz.us/india-2014-wealth-book-report.html

Reasons to buy

The WealthInsight Intelligence Center Database is an unparalleled resource and the leading resource of its kind. Compiled and curated by a team of expert research specialists, the database comprises dossiers on over 95,000 HNWIs from around the world.
The Intelligence Center also includes tracking of wealth and liquidity events as they happen and detailed profiles of major private banks, wealth managers and family offices in each market.
With the Database as the foundation for our research and analysis, we are able obtain an unsurpassed level of granularity, insight and authority on the HNWI and wealth management universe in each of the countries and regions we cover.
Report includes comprehensive forecasts to 2018.
Also provides detailed information on UHNWIs in each major city.

Key highlights

There were 248,176 HNWIs in India in 2013. These HNWIs held US$1.26 trillion in wealth, and wealth per HNWI was US$5,077,042.
In 2013, Indian HNWI numbers fell by 1.2%, following a 2.9% decrease in 2012.
Growth in HNWI wealth and volumes is expected to improve over the forecast period. The number of Indian HNWIs is forecast to grow by 34% to reach 358,057 by 2018, and HNWI wealth is expected to grow by 44% to reach US$1.99 trillion by 2018.
At the end of 2013, Indian HNWIs held 20.1% (US$253 billion) of their wealth outside their home country, which is line with the global average of 20–30%.’

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ResearchMoz include new market research report”Best Practice – Ensuring Optimal Customer Service and Relationship Management: Industry Analysis, Size, Share, Growth, Trends And Forecast” to its huge collection of research reports.

Browse PDF – Best Practice – Ensuring Optimal Customer Service and Relationship Management

Customer satisfaction has always been a priority for banks and payment companies. With the advancement of technology, rising competition and changing consumer preferences, it has become even more important to have effective customer service and relationship management (CRM) to retain existing customers as well as acquire new ones.

Companies have adopted a number of best practices, including strengthening existing CRM platforms and installing new ones, managing contact center operations effectively, offering customized products and pricing at an individual level, and using online and social networking platforms to address customers’ complaints.

Banks and payment companies have adopted CRM applications to improve customer services and provide suitable products, indicating a positive outlook for successfully understanding customers. Companies in the Americas and Europe were early adopters of CRM applications, and are using them as a platform to develop new products.

Browse Full Report at http://www.researchmoz.us/insight-report-best-practice-ensuring-optimal-customer-service-and-relationship-management-report.html

The Asia-Pacific region is at an intermediate level in terms of use of CRM solutions, while it is still a relatively new concept in the Middle-East and Africa. Overall global spending on CRM applications by retail banks reached US$1.9 billion in 2012, accounting for 14.0% of the overall global spending on CRM. Spending is expected to accelerate further over the forecast period (2013–2017), increasing from US$2.1 billion in 2013 to US$3.0 billion in 2017 at a CAGR of 10.10%.

Scope

This report provides insights into best practices adopted by banks and payment companies to ensure optimal customer service in the cards and payments industry.
This report discusses the key elements that are vital in helping banks and payment companies build strong relationships with customers, including the integration of CRM applications into IT systems, effective contact center management, multi-channel consumer banking, segmenting customers, and offering customized products and pricing.
This report discusses key regulatory developments in the retail banking and payments industry and also outlines the regulatory challenges faced by companies in utilizing online and social media as mainstream consumer-engagement channels.
The report discusses case studies to illustrate how the adoption of best practices has enabled companies to strengthen their relationships with customers.

Reasons to buy

Gain an insight into strategies adopted and actions taken by banks and card issuers in various parts of the world to build long-term relationships with customers.
Gain an understanding on key factors that drive the banks and payment companies across the world to utlize CRM practices.
Gain an understanding of emerging operational, technological and regulatory trends and developments with regard to customer service and relationship management in the global cards and payments industry.
Gain insights into best practices adopted by banks and payment companies while implementing customer service and relationship management strategies, with case examples.

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